Seller Brain Privacy Policy
Last Updated February 23, 2026
A. Privacy Statement
Your privacy is valued and respected at SaaS Services, LLC (“Seller Brain,” “we,” “our,” or “us”). This Privacy Policy describes the types of information, including Personal Data, that we collect when you use our website (including https://sellerbrain.com), applications, and related services (collectively, the “Service”), as well as your choices regarding the use and disclosure of your Personal Data.
As used in this Privacy Policy, “Personal Data” means information that identifies or can reasonably be linked to an identifiable individual.
By accessing or using our Service, you agree to this Privacy Policy. If you do not agree, you may not use the Service.
This Privacy Policy is incorporated into our Terms of Service.
B. Information We Collect
We collect information in two primary ways:
Information you voluntarily provide to us
Information collected automatically through your use of the Service
1. Information You Voluntarily Provide
When you register for or use the Service, we may collect:
First and last name
Email address
Billing and payment information
Company or business information
Account preferences
We use this information to:
Create and manage your account
Process subscription payments
Provide customer support
Communicate with you about service updates
Deliver the Service
You may choose not to provide certain information, but doing so may limit your ability to use certain features of the Service.
2. Amazon Seller Data (SP-API Authorized Data)
If you authorize Seller Brain to access your Amazon seller account through the Amazon Selling Partner API (“SP-API”), we may retrieve seller-authorized operational data necessary to provide the requested functionality.
This may include:
Inventory data
Order totals and counts
Refund totals
Return totals
Shipment and fulfillment data
Performance metrics
Brand analytics data
We access only the data necessary to deliver authorized features within your account.
Amazon-derived data is processed solely to provide operational functionality to the specific seller account that granted authorization.
3. Amazon Customer Personally Identifiable Information (PII)
Seller Brain does not store Amazon customer Personally Identifiable Information (PII), including:
Customer names
Customer email addresses
Customer phone numbers
Delivery addresses
Gift messages
If Amazon customer PII is transiently processed as part of an authorized workflow, it is not retained beyond what is necessary to complete that specific function. Seller Brain retains only non-identifiable transactional metrics, such as:
Order amounts
Order counts
Refund totals
Return counts
These metrics do not contain Amazon customer PII.
4. Information Collected Automatically
When you use our Service, we may automatically collect certain technical information, including:
IP address
Browser type
Device type
Operating system
Referring pages
Usage statistics
This information is used for:
Security monitoring
Fraud prevention
System performance
Service improvement
C. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Maintain session authentication
Improve user experience
Analyze service performance
Understand usage patterns
You may configure your browser to refuse cookies; however, some functionality of the Service may be limited.
We do not use Amazon-derived seller data for advertising, marketing targeting, or cross-site tracking.
D. How We Use Information
We use collected information to:
Provide and improve the Service
Maintain system security
Process payments
Provide customer support
Communicate service updates
Amazon Data Usage Restrictions
Amazon-derived data accessed through the SP-API is used solely to provide authorized operational functionality to the seller account that granted access.
Seller Brain does not:
Use Amazon data for advertising
Use Amazon data for marketing targeting
Sell Amazon data
Share Amazon data with competing sellers
Aggregate non-public Amazon seller data across accounts for resale or competitive benchmarking
All analytics are performed on a per-account basis.
Marketing communications are sent only to users who voluntarily provided their email address during account registration. Amazon-derived data is never used for marketing purposes.
E. Data Sharing
Seller Brain does not sell Personal Data.
We may share limited information with trusted service providers necessary to operate our platform, including:
Payment processors
Cloud infrastructure providers
Security monitoring providers
These service providers are contractually obligated to maintain confidentiality and appropriate security safeguards.
We do not permit third parties to use Amazon-derived data for their own purposes.
We may disclose information if required by law, court order, or to protect our legal rights.
F. Data Security
We implement administrative, technical, and organizational safeguards designed to protect information, including:
Encryption in transit using TLS 1.2 or higher
Encryption at rest using industry-standard encryption such as AES-256
Role-based access controls (RBAC)
Multi-factor authentication (MFA)
Logging and monitoring of access events
Principle of least privilege access
Access to Amazon-derived data is restricted to authorized personnel with a legitimate business need.
G. Data Retention
We retain account-level information for as long as necessary to provide the Service and comply with legal obligations.
We retain non-identifiable transactional metrics for reporting and accounting purposes.
We do not retain Amazon customer PII.
Users may request account deletion by contacting [email protected].
Upon account termination, data is securely deleted or anonymized in accordance with applicable data retention policies and contractual obligations.
H. Incident Response
Seller Brain maintains an incident response program designed to detect, contain, and remediate security incidents.
In the event of a security incident involving Amazon-derived data, we will investigate promptly and notify Amazon in accordance with our contractual obligations.
I. International Users
Seller Brain operates in the United States. By using the Service, you acknowledge that your information may be processed in the United States.
J. Children’s Privacy
The Service is not directed to individuals under the age of 16. We do not knowingly collect Personal Data from children.
K. Third-Party Links
The Service may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
L. Your Rights
You may request:
Access to your Personal Data
Correction of inaccurate data
Deletion of your account
Opt-out of marketing communications
Requests may be submitted to [email protected].
Users in the European Union or other jurisdictions may have additional rights under applicable data protection laws.
M. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted with a revised “Last Updated” date.
Continued use of the Service after updates constitutes acceptance of the revised Privacy Policy.
N. Contact Information
If you have questions about this Privacy Policy, please contact:
SaaS Services, LLC
